Decorative: Case Study

Case Study: Mitigating Multiple Cyber Attacks with RAIDAR

Background

As cyber threats continue to rise, businesses face the growing likelihood of suffering multiple attacks within a single year. This was the reality for a vehicle-part manufacturing firm, which endured two significant cyber losses in a short period: a ransomware attack and a social engineering scam. Like many organisations, the company relied on traditional methods of handling cyber threats but found itself exposed to further risks due to gaps in its internal security measures and supply chain management.

RAIDAR’s advanced risk management tools could have helped the manufacturer reduce their vulnerabilities, prevent these incidents, and strengthen their defences moving forward.


Challenges

The manufacturing firm faced two major incidents:

1. Ransomware Attack: Cybercriminals exploited a vulnerability in the firm’s virtual private network (VPN), gaining access to their systems without credentials. After escalating privileges, the attackers deployed encryption software across several servers, demanding £750,000 in Bitcoin for the decryption key.

2. Social Engineering Fraud: After recovering from the ransomware attack, the firm fell victim to a social engineering scam. Hackers compromised a key supplier’s email system, convincing the manufacturer to transfer £200,000 to a fraudulent bank account.

The company’s traditional cyber insurance provided a £1 million policy limit. After the ransomware attack, the firm faced over £1 million in costs due to lost income, overtime payments, server restoration, and legal fees. Any subsequent incidents would have left the business without further coverage.

These attacks left the business struggling to recover from the financial impact, manual processes, and customer dissatisfaction. RAIDAR could have helped prevent and mitigate these risks through proactive monitoring, employee wellness tracking, and supply chain security.


The RAIDAR Solution

RAIDAR offers a unique combination of tools designed to assess and manage risk across critical areas of business operations. With a focus on technology risk, social media monitoring, team health, and supply chain security, RAIDAR helps organisations build resilience against cyber threats. Here’s how RAIDAR could have helped the manufacturer:

2. Employee Burnout Risk Assessment: Cybersecurity is not just a technology issue but also a human one. RAIDAR’s tools assess employee health and monitor for signs of burnout and stress, which can make teams more vulnerable to social engineering attacks or slow response times during a crisis. By identifying early signs of burnout, RAIDAR helps organisations implement targeted interventions – such as wellness programs and mental health support – strengthening their workforce and reducing human error in critical situations.

3. Risk-Assessed Vendor Marketplace: The social engineering attack resulted from the compromise of a key supplier’s email system. RAIDAR’s vendor marketplace assesses the security posture of suppliers, assigning risk scores and helping companies select more secure partners. By choosing vendors with higher security standards, the manufacturer could have mitigated the risk of being exposed to external cyber threats from its supply chain.


Financial Impact and Benefits

By incorporating RAIDAR’s risk management solutions, the manufacturing firm might have significantly reduced the financial and operational burden of both cyber incidents. Proactive monitoring and a focus on employee wellbeing and vendor security could have strengthened the company’s defences against future attacks with the following key outcomes:

40% Reduction in Cyber Vulnerabilities: RAIDAR’s technology monitoring tools would have detected the VPN vulnerability, helping the company patch it before the ransomware attack occurred.

Improved Employee Wellbeing: By monitoring employee burnout risk, RAIDAR could have recommended interventions that kept staff engaged and alert, reducing the likelihood of human errors and slower response times during the social engineering attack.

Stronger Supply Chain Security: The risk-assessed vendor marketplace would have helped the firm select more secure suppliers, preventing the social engineering scam caused by a compromised third-party vendor.

Faster Recovery from Cyber Attacks: With RAIDAR’s threat detection and incident monitoring, the company could have responded much more quickly to both incidents, reducing downtime, operational disruption, and financial losses.


Conclusion

Had the firm been working with RAIDAR, it likely would have mitigated the risks that led to both the ransomware and social engineering incidents. By providing continuous monitoring of technology vulnerabilities, assessing team wellbeing, and offering access to a risk-scored vendor marketplace, RAIDAR helps businesses build comprehensive resilience against modern cyber threats.

RAIDAR’s holistic risk management approach ensures that organisations can not only react to cyber incidents but also prepare themselves for future challenges, creating a safer and more resilient business environment in today’s unpredictable digital landscape.

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